Idealinvent Technologies announced Energbank as their inaugural customer in Moldova. Energbank, which has 70 branches throughout the republic, has decided for the Internet and mobile banking solutions that are a part of the ConnectCore – Channels & Mobility product.

Energbank’s online services will be at the outset available to individual customers and later extended to commercial customers as part of their future road map.

Online presence and mobility being one of the pillars for the bank of the future, Energbank was looking for a technically advanced channel solution to provide exceptional customer experience. Logically therefore they had to have a very high comfort level that ConnectCore could deliver, as what they were planning to do was almost unprecedented by local standards.

In ConnectCore – Channels & Mobility product, Energbank has chosen a product that is built on a robust and superior technology framework, allowing it to fuse into a service oriented reference architecture ensuring rapid implementation and low cost of ownership.

Above and beyond the underlying architectural proficiency, the ConnectCore channel solution promises to offer differentiating features such as: an integrated communication platform, intelligent auto suggestive fields and many of the features expected from the web of today.

A key challenge in this project would have been, integrating a modern channel solution braced with a legacy home grown core system. The delivery from Idealinvent was very compact and included ConnectCore’s library of published SOAP web services which has allowed a smooth integration. The bank is nearing completion of integrating the channels with the core system.

The implementation is coordinated by Idealinvent’s local partner, DAAC System Integrator, one of the largest ICT services and consulting companies in Moldova.

Premkumar Bhagwatsaran, CEO at Idealinvent, alleged that: “ConnectCore’s Channels & Mobility is designed keeping usability in mind to ensure easy understanding, while the trimmed and sophisticated processes ensure crisp execution of transactions.”

Supplementing that – “This delivery, one of the more technically advanced in the Moldovan financial market, will ensure a strong online presence and mobile capabilities for Energbank, allowing them to provide exceptional customer experience by making internet and mobile devices one of their main channels to keep customers engaged.”